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- Common Dongle Problems » Dongle Error Codes and what they mean: Dongle Error code 01, what does it mean?Answer: Dongle Error code 01 is displayed when the dongle believes that the system date and time is wrong, on the computer it is plugged in ...
- Common Dongle Problems » Dongle Error Codes and what they mean: Dongle Error code 028, what does it mean?Answer: Dongle Error code 028 is displayed when the software cannot locate a dongle on a computer. This error can also be generated if there is a ...
- Common Dongle Problems » Dongle Error Codes and what they mean: Dongle Error code 025, what does it mean?Answer: Dongle Error code 025 is displayed when the expiry date on the dongle has been exceeded (product expired). Cause: All ComfortableSoftware products are posted to customers and ...
- ComfortableConservatories » Dongle Problems: I get a dongle error when starting the software?Answer: Below lists the common dongle error codes. If you have one of these codes shown on-screen please click on its title below for more information. ...
- ComfortableStyle » Dongle Problems: I get a dongle error when starting ComfortableStyle?Answer: Below lists the common dongle error codes. If you have one of these codes shown on-screen please click on its title below for more information: Dongle ...
- ComfortableStyle » Installation Problems: I am receiving error code 1150 during installation, what does this mean?Answer: Error code 1150 during the installation of our software means that Setup has detected an incompatible version of Windows. ComfortableStyle is only compatible with Windows 2000, ...
- ComfortableConservatories » Installation Problems: I am receiving error code 1150 during installation, what does this mean?Answer: Error code 1150 during the installation of our software means that Setup has detected an incompatible version of Windows. Please check that you are using ...
- ComfortableConservatories » Installation Problems: I am receiving error code 1201 during installation, what does this mean?
Answer: Error code 1201 during installations means that there is insufficient disk space to install the software on your system. Please clear some space to allow ...
- ComfortableConservatories » Installation Problems: I am receiving error code 1202 or 1925 during installation, what does this mean?
Answer: Error code 1202 or 1925 during installations means that you do not have sufficient privileges to complete this installation of the machine. You must be ...
- ComfortableStyle » Installation Problems: I am receiving error code 1201 during installation, what does this mean?Answer: Error code 1201 during installations means that there is insufficient disk space to install the software on your system. Please clear some space to allow ...
- ComfortableStyle » Installation Problems: I am receiving error code 1202 or 1925 during installation, what does this mean?Answer: Error code 1202 or 1925 during installations means that you do not have sufficient privileges to complete this installation of the machine. You must be an ...
- Style » Installation Problems: I am receiving error code 1150 during installation, what does this mean?Answer: Error code 1150 during the installation of our software means that Setup has detected an incompatible version of Windows. Style versions 1 - 3 are only ...
- ComfortableConservatories » Generic issues across versions: I get a resource error followed by Assertion failed..Answer: This is caused by trying to run 2 instances of the software at the same time. After you double click on the ComfortableConservatories icon on your ...
- Style » Dongle Problems: I get a dongle error when starting the software?Answer: Below lists the common dongle error codes. If you have one of these codes shown on-screen please click on its title below for more information. ...
- ComfortablePlanner » Installation Problems: I am receiving error code 1150 during installation, what does this mean?Answer: Error code 1150 during the installation of our software means that Setup has detected an incompatible version of Windows. ComfortablePlanner is currently only compatible with Windows ...
- Style » Installation Problems: I am receiving error code 1202 or 1925 during installation, what does this mean?Answer: Error code 1202 or 1925 during installations means that you do not have sufficient privileges to complete this installation of the machine. You must be an ...
- ComfortableContacts » Installation Problems: I am receiving error code 1201 during installation, what does this mean?Answer: Error code 1201 during installations means that there is insufficient disk space to install the software on your system. Please clear some space to allow ...
- ComfortablePlanner » Installation Problems: I am receiving error code 1201 during installation, what does this mean?Answer: Error code 1201 during installations means that there is insufficient disk space to install the software on your system. Please clear some space to allow ...
- ComfortablePlanner » Installation Problems: I am receiving error code 1202 or 1925 during installation, what does this mean?Answer: Error code 1202 or 1925 during installations means that you do not have sufficient privileges to complete this installation of the machine. You must be an ...
- ComfortableContacts » Installation Problems: I am receiving error code 1150 during installation, what does this mean?Answer: Error code 1150 during the installation of our software means that Setup has detected an incompatible version of Windows. Please check that you are using ...
- ComfortableContacts » Installation Problems: I am receiving error code 1202 or 1925 during installation, what does this mean?Answer: Error code 1202 or 1925 during installations means that you do not have sufficient privileges to complete this installation of the machine. You must be an ...
- Style » Installation Problems: I am receiving error code 1201 during installation, what does this mean?Answer: Error code 1201 during installations means that there is insufficient disk space to install the software on your system. Please clear some space to allow ...
- ComfortablePlanner » Dongle Problems: I get a dongle error when starting the software?Answer: Below lists the common dongle error codes. If you have one of these codes shown on-screen please click on its title below for more information. ...
- ComfortableContacts » Dongle Problems: I get a dongle error when starting the software?Answer: Below lists the common dongle error codes. If you have one of these codes shown on-screen please click on its title below for more information. ...
- Digital Conservatories » General Software Usage: I get an error code 91 when attempting to run Digital Conservatories?Answer: This error means that your Windows NT or 2000 or XP operating system cannot communicate with the dongle plugged in to your machine. This issue cane ...
- Digital Conservatories » General Software Usage: Error 'The System does not support fullscreen mode' on Windows Vista?Answer: If you try to run Digital Conservatories on Windows Vista you will eventually see the following message: "Digital Conservatories v*. This system does not support fullscreen ...
- ComfortableConservatories » ComfortableConservatories v4: I have just downloaded your free 1 month trial as sent in your promotion email. I uninstalled my previous trial version before installation of the new one but when I try to open the program I get an error code 1025 and a message saying protection check failed?Answer: All this means is that you need to call our support department to re-enable our trial functionality on your computer. ...
- ComfortableConservatories: Error code 1722Answer: Error code 1722 means there is a problem with the Windows Installer package. A program run as part of the setup did not finish as ...
- ComfortableConservatories: Intermittently we get the following error message
conseratory
eaccess violation
if we do not see it in time and click OK and try to do anything else it locks up the software
the fault seems related to OUTLOOK.EXE as it has been seen in the Error Log to precede the fault
with outlook 2003 open at the same time as your software we get an error message more consitently but would note that we run OUTLOOK all day long so the fault being in the log within a fraction of second is suspicious
Answer: Our software packages run from self-contained environments and have no relation to Outlook at all. We use many versions of Outlook form 2000 up to 2007 ...
- Common Dongle Problems: Trying to delete redundant orders using the OPTIONS route. Everything fine until the final enter. Balloon comes up 'Overflow in Module Clearord at address 0E2F:125C Press any key to return to desktop' Any answers?Answer: This error usually means that your orders have become corrupt. This often means that at some point a user has entered one of the illegal ...
- ComfortableStyle: After adding a new casement style in Style Admin and then trying to add the new casement to a quote, the following error keeps appearing: Assertion failed: ((unsigned_far*)vftAddr)[-1]==0,filexx.cpp,line 3641. Also, the new casement does not appear on the styles page in Comfortable Style. Please advise. Answer: Please use the software's in-built software update to make sure you have the latest build for your version and then try adding the same style ...
- ComfortableConservatories » ComfortableConservatories v4: When i try to start up my software it keeps saying "failed to start customer engine why is this?Answer: This is usually associated with a file mis-match within the file structure of the software. Please use the ...
- Common Dongle Problems » Dongle Error Codes and what they mean: I get dongle "error code 20" when I try and run my software?Answer: The most common cause of the error code 20 is when a customer has more than one ComfortableSoftware dongle and the incorrect one is inserted ...
- ComfortableConservatories: Why is it saying failed to get license when attempting to trial the product?Answer: Due to updates on our software and licensing servers at the weekend, you will need to run the software update from within your start menu ...
- ComfortableConservatories » ComfortableConservatories v4: Why is it saying failed to get license when attempting to trial the product?Answer: Due to updates on our software and our licensing server at the weekend 6th March 2010, you will need to run the software update from within ...
- ComfortableStyle: In style admin I have deleted an entire window section by accident, instead of deleting just one window sytle. Can i get this back?Answer: No, you cannot undo this. You do however get asked if you are sure that you want to delete a product before it gets removed. If ...