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Know every event that has happened between you and your customers, before you pick up the phone with ComfortableContacts.
Would you like to keep a reliable record that contains all of your customers' details, a full history of every contact they have had with your company?
Wouldn't it be good to have at your disposal, an easy to navigate prospect history, which you could view quickly to give a better view of how a customer will respond to future correspondence with your company, whether it is for service, sales or even referrals?
How beneficial would it be, in means of advertising costs, to be able to work out which advertising medium gives you the largest volume of leads, whether they come from referrals, local paper advertising, local directories, from the web or other sources?
For the answer to these questions and more, you need:
No more searching for leads on post-it notes and within cluttered office space!
With ComfortableContacts, gone are the days of having to trawl through masses of post-it notes, cluttered office space or even the bin!
With ComfortableContacts you can search through past and present prospects (customers and leads) and find those that you wish to follow up, with new product offerings, service calls and more..
ComfortableContacts allows you to store a history of every contact with your current and prospective customers, in one dynamic, quickly accessible resource.
You can store all the information that is needed for future correspondence with a customer, empowering you to deal with each contact knowing that you have the right information at your finger tips!
ComfortableContacts allows you to completely modify the data held on the system to include:
- Prospect Type - You can set up prospect types to suit your business, e.g. Trade, Retail, commercial etc. More information..
- Employees - Your companies workforce can be grouped as employee types, e.g. Managers, Salesmen, Installers etc. You can store each employees contact information, geographical they cover and more.. More information..
- System Users - Add any of your employees as a ComfortableContacts user and assign what level of control they have over data entered. More information..
- Interests (Products & services) - Products & services that you provide can easily be added to the system, so that when a user enters a lead on to the system, they can select instantly what the lead is interested in, or what a new customer has purchased. More information..
- Leads - You can define the information that is stored against a lead, e.g. Lead entry date, Advert source, User who added it to the system, which employee the lead was passed to, and so on.. More information..
- Events - You can define the event types applicable to your company, e.g. sale, media requested, media sent, phone call received (or made), email received (or sent), web enquiry etc.. More information..
The system has data set up already as an example and this data can be deleted from, added to or amended to suit your needs.
Where to next?
To find out more please click the next button, for ComfortableContacts CRM system.
To purchase the software or to speak with our sales team you have the following options:
ComfortableContacts CRM Software:
- Prospects, customers, leads & contacts
- Complete historys
- Complete Company information
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